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2025 Authoritative Certinia PSA-Sysadmin: PSA System Administrator 2023 Exam Guide

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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic
Details

Topic 1

Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.

Topic 2

PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and
or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating
importing Regions-Practices-Groups.

Topic 3

Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

Topic 4

Schedule
Review
Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.

Topic 5

User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.

Certinia PSA System Administrator 2023 Sample Questions (Q13-Q18):

NEW QUESTION # 13
Managers within your company are using the Resource Planner to check a resource's availability but report that they are not seeing the Availability column on the Resource Planner.
Which two of the following could be causing this issue? (Choose two.)

A. Utilization Ermine checkbox is deselected under Utilization custom settinqs
B. Resource Availability column is not selected under the Resource Planner columns list
C. Managers don't have the field level access to Resource Availability

Answer: B,C

Explanation:
* Issue: Missing Availability Column in Resource Planner
* TheResource Plannerdisplays resource availability, but missing settings can cause the column to disappear.
* Cause 1: Resource Availability Column is Not Selected (Correct - Option B)
* Step 1:Open theResource Planner.
* Step 2:Click on theColumns Listsettings.
* Step 3:Ensure that"Resource Availability"is selected as one of the displayed columns.
* Step 4:Save changes and refresh the planner.
* Cause 2: Field-Level Access Restrictions (Correct - Option C)
* Step 1:Navigate toSetup > Object Manager.
* Step 2:Search for theContact Object(which holds Resource Availability data).
* Step 3:Go toField-Level Securityand check if"Resource Availability"is visible for managers.
* Step 4:If necessary, updateField Permissionsto grant access.
* Incorrect Option (A: Utilization Ermine Setting)
* There isno setting named "Utilization Ermine"under Utilization Custom Settings.
* Utilization settings do impact availability calculations, but they do not hide the column from the Resource Planner.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Pages 75-77.
References:

NEW QUESTION # 14
Your company's leadership noticed that the "PSA Resourcing" Lightning Component is displaying a "Default Cost Rate" column. They asked you to remove this column from the component. You edited the Resource Request Lightning Page, selected the "PSA Resourcing" component, and identified the "Column Field Set" setting.
What is the next step to complete this change?

A. Go to Setup > navigate to the "PSA User" Permission Set > open the "Resource Request" object settings > remove field level security for the "Default Cost Rate" field
B. Go to Setup > navigate to Custom Settings > open the "Resource Request" setting > populate the Field Set in the "Resource Grid Field Set"
C. Go to Setup > navigate to the Object Manager for "Contact" > select Field Sets > remove the "Default Cost Rate" field from the field set

Answer: C

NEW QUESTION # 15
Your company wants to be able to automatically notify Resources by email about their missing timecards, when they have not entered the full amount of contracted hours for the previous week.
What is the best method to use within PSA to enable this?

A. Use the Time Variance Scheduled Job and Email Alert
B. Use the Missing Timecards Scheduled Job and Email Alert
C. Use a Salesforce Report based on Monthly Estimate vs Actuals Records and subscribe the Resource to receive the report by email

Answer: A

NEW QUESTION # 16
Which of the following are currently available PSA workspaces?

A. Project Management Workspace Milestone Forecast Workspace Resource Management Workspace
B. Project Management Workspace, Resource Management Workspace. Services Delivery Workspace
C. Project Management Workspace, Task Planning Workspace. Services Delivery Workspace

Answer: B

Explanation:
Certinia PSA providesthree primary Workspaces, designed for different user roles:
* Project Management Workspace:
* Provides tools forproject tracking, task management, and milestone tracking.
* Ideal forProject Managers.
* Resource Management Workspace:
* Helps manageresource allocations, availability, and staffing.
* Used byResource Managersto ensure project assignments align with capacity.
* Services Delivery Workspace:
* Focuses onproject execution, financial tracking, and billing integration.
* Used byService Delivery teamsto monitor project performance.
These Workspaces help usersaccess critical project data quicklyand improve efficiency in managing operations.
* PSA Sys Admin Essentials Student Guide
References:

NEW QUESTION # 17
Where would you go to delete Actuals, Billing, and EVAs app logs?

A. Set Up > Scheduled Jobs > Agg Log Cleanup Job
B. Foundations Set Up > Scheduled Jobs > Agp_ Log Cleanup Job
C. PSA Administration page > PSA Batch Processes > App Loq Cleanup Job

Answer: C

NEW QUESTION # 18
......

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